Terms & conditions

TERMS & CONDITIONS 

1. Company Information

The Dress Dolce
Rue Flandre, Belgium
Phone: +32 465 363 893
Email: info@thedressdolce.com

2. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use our Site or make a purchase. By using the Site, you represent and warrant that you meet these requirements.

3. Use of the Site

3.1 Account Creation

You may be required to create an account to access certain features of the Site. You agree to provide accurate and complete information and to keep your account details updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Prohibited Conduct

When using our Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon or misappropriate our intellectual property or that of others.
  • Use the Site for fraudulent or deceptive practices.
  • Interfere with the security, functionality, or performance of the Site.

We reserve the right to suspend or terminate your access to the Site if you engage in prohibited conduct.

4. Products and Orders

4.1 Product Descriptions

We make every effort to display our products accurately. However, variations in color or design may occur due to different screen settings or production processes. All product images and descriptions are provided for reference only.

4.2 Pricing

All prices listed on our Site are in the displayed currency (e.g., EUR) unless otherwise noted, and are subject to change without prior notice. We reserve the right to modify or discontinue products without notice at any time.

4.3 Order Acceptance

Placing an item in your cart or completing the checkout process does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraud.

5. Payment

We accept various payment methods, as indicated on the Site. By submitting your payment information, you grant us the right to charge the specified amount to the designated payment method. If payment cannot be processed, we reserve the right to cancel your order.

6. Shipping Policy

We strive to ship all orders within 7 to 15 days. Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, carrier availability). Once your order is shipped, you will receive a confirmation email with tracking details.

7. Returns & Cancellations

All sales are final. We do not accept returns, refunds, or exchanges for dresses. If you have any questions about a product before placing your order, please contact us for assistance. Once an order has been placed, it cannot be canceled if the shipping process has already started.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of The Dress Dolce or our licensors, and is protected by applicable copyright and trademark laws. You may view, print, or download copies of the content for personal, non-commercial use only. Any other use without our prior written permission is strictly prohibited.

9. Disclaimer of Warranties

We provide our Site and products on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, The Dress Dolce, its directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of (or inability to use) the Site, products, or services. In no event shall our total liability exceed the amount paid by you for the product at issue.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Dress Dolce and its affiliates from any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, any breach of these Terms, or your violation of any law or the rights of a third party.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or the Site shall be subject to the exclusive jurisdiction of the competent courts located in Belgium.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after the posting of revised Terms indicates your acceptance of the changes.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and The Dress Dolce concerning your use of the Site and supersede any prior agreements.

15. Contact Us

If you have any questions or concerns regarding these Terms or your use of the Site, please contact us at:

Thank you for choosing The Dress Dolce. We appreciate your business and look forward to serving you.